Legal
Privacy Policy
Last updated:
1. Introduction
LinksMate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to automate interactions on Instagram.
2. Information We Collect
We may collect the following types of information:
- Account data — Your Instagram username, profile picture, and user ID obtained through the Instagram Graph API when you connect your account.
- Usage data — Automation rules you create, trigger keywords, and reply templates stored so we can execute them on your behalf.
- Log data — Standard server logs including IP address, browser type, and pages visited, retained for up to 30 days.
3. How We Use Your Information
We use the information we collect to:
- Authenticate your account and maintain your session.
- Execute the automation rules you configure (DM replies, comment responses, link delivery).
- Improve and troubleshoot the service.
- Comply with legal obligations and Instagram's Platform Policy.
4. Data Sharing
We do not sell your personal data. We may share data with:
- Meta (Instagram / Facebook) — required to send messages and read comments via the Graph API.
- Infrastructure providers — hosting and database services (e.g. Vercel, Neon) that process data under data processing agreements.
- Law enforcement — if required by applicable law or valid legal process.
5. Data Retention
We retain your account data and automation rules for as long as your account is active. You may delete your account at any time from the dashboard, which will permanently remove your data within 30 days.
6. Security
We implement industry-standard measures including encrypted connections (TLS), hashed credentials, and access controls. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, port, or delete your personal data. To exercise these rights, contact us at the address below.
8. Children's Privacy
LinksMate is not directed at children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at contact@craftmymenu.com.